About Us

To apply for Internet Banking access, please complete an Internet Banking Enrollment Form. The form is available on our website. To access this form select Internet Banking on the top menu bar and then select "register for internet banking". The form can be submitted electronically to us for processing.

Please let me know what I have to do if I forgot my User ID and password.

If you have forgot your login ID / password please e-mail us to request your access be reset at services@farmbureaubank.com or contact us at 1-800-492-3276, Monday-Friday 7am-7pm CST.

Can I use Quicken^® or Microsoft Money^® with the Online Banking Service?

Our website is compatible with Quicken or Microsoft Money. To download transactions and then import them into Quicken, please log into your account at www.farmbureaubank.com. You can import transactions downloaded into either of the above software or to a spreadsheet for reconciliation.

For deposit accounts, log in to your account on our secure website, click on "History" then choose "Export History." You will be given the option to choose the dates to download. After you have chosen the dates and selected the software you are using to import the information, select "Submit."

For credit card accounts log into your account on our secure website and click "Detailed Credit Card Information". You can download transactions from account history, current activity, or by using the search function. To begin, simply choose MS Money, Quicken, or comma delimited and click to submit and save file on disk.

A file will automatically be saved for you on your computer so you may import it into your financial software.

How do I locate the file I saved when I used the Export History feature? How do I locate the file to import for the Reconciliation feature?

Depending on where you installed Microsoft Money, Quicken, etc., you will want to save the file under the Microsoft Money or Quicken program so the imported file will automatically use this program to open it. Possible save locations on your hard drive/computer could be: C://Program Files/(Microsoft Money or Quicken), or C://(Microsoft Money or Quicken). You may also find these files under the described locations to import the file into our Reconciliation function.

How do I use the Reconciliation feature?

You can perform a checkbook like reconciliation of you account transactions by importing information from Quicken, MS Money or a text file. To begin, log in to your account on our secure website, click on "History" and then "Reconciliation". Detailed instructions are provided to assist you whether you choose to import a file or copy and paste the information you want to have reconciled.

What accounts are viewable online?

All accounts held with Farm Bureau Bank are viewable online except mortgages.

Can I add additional users to access my accounts online?

Yes. To add additional users, please complete the Internet Banking enrollment form on our website. This form can be faxed or mailed to us for processing. All users must sign this form.

Can I provide different levels of access to accounts?

Yes. There are 4 levels of access available:

Deposit Only - the user can only deposit funds into the account. All other access (balance, history, transfer from and bill pay) is restricted.

View Only - the user can only view the balance and history of the account. All other access is restricted.

View & Deposit Only - the user can deposit into the account and view the balances and history. All other access is restricted.

Full Rights - the user has full access to every feature with this account.

How can I view the history of my account?

Clicking "HISTORY" will allow you to view recent transactions and search through history on individual accounts by specific amounts, checks, or dates.

How can I view checks that have been posted?

Clicking "VIEW CHECKS" provides you with ability to view electronic images of checks paid. In addition, you can view checks by clicking on the check while viewing your account history.

Is there a charge for the Bill Payment service?

Currently we do not charge a fee for our Bill Payment service.

What is Bill Pay?

When you request a Bill payment, we will debit the account and either process a check or send an electronic check to the payee depending on the individual payee. Bill Payment allows you to avoid purchasing stamps and saves time and money on writing checks and storing paperwork.

For each payment, the balance of your designated account is verified for sufficient funds. If the account balance is insufficient, the payment is marked accordingly and the payment is not completed (an e-mail can be sent to you to advise that a problem was encountered in processing a bill payment). If the account is sufficient the system will create a debit to the account.

How do you set up a Payee for a Bill Payment?

The first step - - - select the letter of the alphabet by which the Payee would be sorted. The system will offer a dropdown box listing all Payees that can be selected; it will automatically fill in the information once a payee is selected.

If the desired payee is not found in the alphabetical listing, the Internet Banking System makes it easy to add a new payee at any time and schedule a payment without any delays.

Any payee added is stored in a personal payee list, available for that end-user only. Enter the account number that is to appear with the payment for posting your account with the payee.

Once the payee’s record has been added to your payee list, a payment can be scheduled to send once, on a recurring basis or on a future date.

You may designate a different account for each payment, and can view and/or modify any of the payment or payee information up until the business cut-off time on the scheduled payment date. The system will store the payment information until the scheduled payment date and process the payment request at the end of the institution’s business day for the IBS system.

How do you Schedule to Pay a Bill?

After a payee has been added to bill payee list, scheduling payments is a quick process. From the main Bill Payment menu, lists of the bills to pay are available in two layouts: single or multiple. You only need only to enter the date, amount and the account from which to charge payment. (If you want to change the recurring frequency information, the Modify Payee option is used.) The payment will then appear in the View Postings report under the section headers Today’s, Future or Recurring Payments.

How do I add payees to my bill payment list online without paying it at the same time?

Select Pay Bills, Modify Payees, Add Entry. Enter payee information, including address and account number. Choose one time only payment or recurring for future dates. For amount, enter $0.00, then click Submit.

To add and pay at the same time: Click on Add and Pay for bill payment. Enter payee information, including address and account number. Choose one time only payment or recurring for future dates. (Ex. Every 2 weeks, every month, etc.). Enter amount of bill, then Submit for payment.

How do you Modify/Delete Payment?

You may change any payment entry up until the business day cut-off time on the date the payment is due to be issued/processed. If the payee information needs to be changed, this is performed under the Modify Payee option; to delete a payment the View Postings option is selected. Instructions appear on each screen for making the necessary changes.

How do you know if a bill payment will be sent via check or electronically?

When a bill payment is requested, we display under the payee’s name, the delivery method for the payment. This will either be electronically (72 hours) or by check (5-8 business days). The length of time depends on the relationship the payee has with our bill payment vendor, Princeton E-Com.

**All paper payments are sent via first class U.S. Mail to the payee’s address.

What happens to payments with incomplete or inaccurate information?

Depending on the nature of the problem, it may be rejected by Princeton E-Com, the bill payment provider, and create a Reject notice for Farm Bureau Bank to correct the next day and resubmit, causing minor problems. However, it can pass those system edits and then be handled as an exception item by the U.S. Post Office and/or payee. These situations will normally cause posting delays that may be noticed by you.

What happens if my account is insufficient?

The payment is not made and an e-mail message will be sent to your e-mail address alerting you that a problem occurred and requesting that you contact Farm Bureau Bank. The payment will appear as insufficient our daily reports.

How do I know a payment was sent?

You will see a memo post of the item after the bill payment cut-off time (3pm CST) when we process the day’s work. After the next day’s upload, or real-time posting, the transaction should appear in the history as a posted transaction.

What is the daily cut-off time for bill payments?

Cutoff time is 3pm CST for same day processing. The time appears on the bill payment pallet and will alert any person attempting to schedule a payment for the day after the cut-off time.

Is Farm Bureau Bank's Internet Banking Secure?

Farm Bureau Bank’s Internet Banking System (“IBS”) is secure. Farm Bureau Bank is committed to ensuring the security of your transactions by using the latest Internet security technology.

Farm Bureau Bank’s Internet Banking System (“IBS”) is protected by 128-bit encryption, the highest level of security available.

Which browsers does Farm Bureau Bank support?

The following browsers are supported on Farm Bureau Bank's website:

Microsoft Internet Explorer^™ 5.5 or higher.
If you're using the Windows 2000 operating system, you may also need to install an Internet Explorer High Encryption Pack.

Netscape Navigator^™ 6.0 or higher.

Please upgrade your browser, if necessary.

What is Encryption?

Encryption is the scrambling of data into a code that is unreadable to anyone who does not have the key that deciphers it.

With Farm Bureau Bank, all your account information is protected by 128-bit encryption to maintain the privacy and confidentiality of your data.

Does Farm Bureau Bank require a browser that supports 128-bit encryption?

Farm Bureau Bank Requires Strong Encryption Technology, the only thing you need to take advantage of strong encryption technology is a secure browser, one that supports 128-bit encryption.

By requiring a browser that supports 128-bit security, Farm Bureau Bank's Internet Banking makes sure that you have a strong lock on your personal information.

Upgrade Here:

How do I keep my password safe?

Another security measure is your Password. Every time you Log on to Farm Bureau Bank Internet Banking Service (“IBS”), you will be required to enter your User ID and Password. You control your Password, and can change it at any time. To keep your information secure, you should not reveal your Password to anyone.

Please save or memorize your User ID and Password and keep them in a secure location. Once you have completed the Sign Up process, you may change your Password at any time. To maintain the security of your account information, we recommend that you change your Password periodically.

We have made Farm Bureau Bank's Internet Banking Service a safe and private way to bank with convenience.

What is Credit Card Center?

Credit Card Center gives you detailed online credit card account information plus access to Balance Transfers, Account Inquiries, Online Payment services and much more.

How do I log into Credit Card Center?

You must be enrolled in Internet Banking to access Credit Card Center. After logging into your account, click on the "Credit Card Center" button within Internet Banking System.

How long are Customer Service inquiries saved within Credit Card Center?

Inquiries are saved and available for viewing for six months. After six months, they are removed from the system.

If I change my address on the Change Contact Information page, will that change my address for all my Farm Bureau Bank accounts?

Changing your address on the Change Contact Information page will change all your accounts serviced by Farm Bureau Bank.

What browser settings do I need enabled to access Credit Card Center?

Your browser must use 128-bit encryption and have JavaScript enabled. By default, JavaScript is enabled in both Internet Explorer and Netscape. Internet Explorer does not allow the JavaScript setting to be changed. Netscape does allow you to disable the JavaScript setting. Instructions for enabling JavaScript in the most recent versions of Netscape are listed below:

Netscape 4.x:

In the Menu bar, click Edit, then Preferences. The Preferences dialog box is displayed.

In the Category menu, click Advanced. The Advanced Settings dialog box is displayed.

Select Enable JavaScript.

Click OK.