| |
Credit Cards
Send us your check and the remittance portion of the statement that you received in the mail to:
Remitco
Card Services
Lock Box 913337
2080 Cabot Blvd. West
Langhorne, PA 19047
|
Go to www.farmbureaubank.com and click on MY ACCOUNT LOGIN. After you have logged in, click the CREDIT CARD CENTER button in the upper right hand corner of the page.
Follow the 2 easy steps below to start making your credit card payments online. You can pay any amount. Make a single payment or set it up to pay automatically each month.
1. Add an account from which to take the payment
Before you can use this service to pay your bill online, you will need to provide us with some information about the account you would like to debit in order to pay your Farm Bureau Bank credit card. Login and select PAY CREDIT CARD and then ADD PAYMENT ACCOUNT. Enter your financial institution's information and click OK. We will set up access to your Payment Account within one business day. The PAYMENT ACCOUNT STATUS will read Valid when the account is ready to use online or by phone.
2. Make the payment
Login and select PAY CREDIT CARD. Choose the account you would like to pay from, the amount you would like to pay, and the frequency you would like to pay it.
To check the status of your payments, to modify scheduled payments, or to stop a payment select PAY CREDIT CARD and then PAYMENT HISTORY. Select the payment that you would like to change by clicking on the MODIFY link on the right side of the transaction.
|
Yes, you can by using our convenient online auto pay.
Simply login to the website and from the credit card page select PAY CREDIT CARD. You can choose the account you would like to pay from, the amount you would like to pay, and the frequency you would like to pay it. It's that simple.
|
Yes. You can pay your Farm Bureau Bank credit card from your Farm Bureau Bank Checking/MMSA account. This feature can also be used for transfers to loans and other deposit accounts excluding CD’s.
Simply log in to the website and click on TRANSFER at the top of the screen. Select the TRANSFER FROM account and TRANSFER TO account. Enter the transfer information in the following fields: DATE, RECURS and AMOUNT. Click SUBMIT.
NOTE: All transfers requested after 3:00 PM CST will be processed on the next business day. (Loan payments will be applied to normally scheduled payments, with any additional funds applied to principal.)
|
Credit card disputes must be received in writing. We must hear from you no later than 60 days after we sent the first statement on which the problem or error appeared. This will enable us to begin researching and resolving it for you immediately.
Print and complete our DISPUTE FORM. Dispute forms may be obtained by logging into our website, click CREDIT CARD CENTER, click CUSTOMER SERVICE, click CREDIT CARD BASICS.
Or you can write a letter that includes the information listed below. Important: you must sign the letter. Please enclose any documentation that may support your claim and mail to:
Card Services
Billing Disputes
P.O. Box 8802
Wilmington, DE 19899-8802
In your letter, please tell us:
Cardholder Name, Account Number
Transaction Date(s), Dollar Amount Charged, Merchant Name
A complete description of the problem by detailing your attempted resolution with the merchant and outstanding issues
Any documentation that supports your claim
Phone number where you can be reached if we have questions
Important: Please sign the letter
|
For a lost or stolen Farm Bureau Bank MasterCard® or Visa®, please contact Customer Service at 1-888-232-0776.
Please be ready to tell us:
The suspected location, date and time of loss
Recent Activity Information
Police Report Information if the card was stolen
Upon report of a lost or stolen card, we will block your account immediately so no unauthorized charges can be made.
|
|
You can request an increase by calling us at 1-800-492-FARM (3276) and making the request over the phone.
|
|
Your Farm Bureau Bank MasterCard® or Visa® points can be redeemed by calling 1-800-492-FARM (3276).
|
You can see your current transaction history just by logging into the website. Go to www.farmbureaubank.com and click on MY ACCOUNT LOGIN. After you have logged in, click the CREDIT CARD CENTER button in the upper right hand corner of the page.
There are two easy ways to see your transaction history:
1. To view transactions (this gives you a detailed listing of all transactions on your account), click on TRANSACTIONS on the credit card menu. You will be able to view up to six months worth of transactions online.
2. To see an actual copy of your statement online, click STATEMENTS on the credit card menu. You will be able to view and print up to 16 months of statements online. That way if you need a duplicate copy of your statement it's available online. Select the STATEMENT PERIOD that you wish to view from the drop down menu and click VIEW. Your statement will be in HTML format. To print your statement, click FILE then click PRINT at the top of your statement window. To pay your bill online, click on PAY CREDIT CARD listed under your current balance on your statement.
|
An Account Alert is a notice alerting you to important account information. Account Alerts can let you know your statement is available online, tell you your payment was received... even remind you when your credit card payment due date is approaching. You can receive Account Alerts at your personal Message Center on our website, or at your choice of email, pager, PDA, or cell phone. You choose the Account Alerts you'd like to receive and how you'd like to receive them. The alerts listed below are currently offered.
Credit Card Payment Due - notifies you 10 days before credit card payment is due and is a great way to avoid late fees.
Payment Received - notifies you when your credit card payment has posted so you know when we received your payment.
Credit Card Statement Available - notifies you when your new monthly statement is available online so you don't have to wait for it to arrive in the mail.
Approaching Credit Limit - notifies you when you are close to your credit limit. It's a great way to avoid over limit fees.
Credit Card Use # - notifies you when the number of credit card transactions posted to the account in a single day exceeds the number you selected.
Credit Card Use $ - notifies you when the total dollar amount of credit card transactions posted to the account exceeds the amount you selected.
|
Go to www.farmbureaubank.com and click on MY ACCOUNT LOGIN. After you have logged in, click the CREDIT CARD CENTER button in the upper right hand corner of the page.
On the main Credit Card Page select ALERTS/PROFILE then CUSTOMIZE. There you'll be able to add or change any alerts you receive.
|
|
Your old card is good until the last day of the month in which it expires. A new card is automatically mailed at the beginning of the month in which it expires. If you have not received your new card(s), please contact us at 1-800-492-FARM (3276).
|
|
Call Customer Service at 1-800-492-FARM (3276) to add an additional user to your card. Additional users are a great convenience. You can add someone to your account and they will receive a card that is linked to your existing account. It will even have a distinct card number so you can track the purchases from each card.
|
Deposits
Deposits are mailed to:
PO Box 33427
San Antonio, TX 78265-3427 |
|
E-option is a feature with electronic statements and
higher interest rates. E-option can be added to a
Checking or Money Market account. For new accounts,
the E-Option is selected during the application process.
For existing accounts, please contact us at 1-800-492-3276. |
There are two options for Overdraft protection for
your Farm Bureau Bank deposit account. One is through
your Money Market Savings account and the other
is through your Farm Bureau Bank credit card account.
There is no service fee for having overdraft protection.
If you do overdraw your account and you have selected
your credit card as overdraft protection, we will
transfer in increments of $100.00 to your checking
account to cover any incoming items. There will
be a cash advance fee charged to your credit card
if it is utilized for overdraft protection. This
will enable you to avoid any overdraft fees for
incoming items covered by your FBB credit card up
to your credit limit.
If you set up your Money Market Savings account
for Overdraft protection, the six withdrawals a
month clause still applies. We transfer from your
MMSA only the amount required to cover your negative
account balance. |
| Yes.
You can choose from a variety of styles and lettering
and make any necessary changes to the format of your
name and address. You will also be given an estimate
of the cost of the checks so that you can deduct it
from your checkbook register.
To order checks online, login to the Internet Banking
Service. Once you are logged in, click on “Other
Services.” When that page loads, click on
“Re-Order Checks.” From there, choose
the account you wish to order checks on by using
the drop down menu under “Account Number.”
It should automatically fill with your checking
account number if you have only one checking account.
Then click "Submit", and the system will
walk you through the process from there.
|
Internet Banking Service
|
Yes. To change your address online, please log in
to your account at www.farmbureaubank.com
and then click the “Other Services” button
on the menu at the top. From there you can make changes
to your mailing, physical and email addresses. |
|
Depending on what kind of account you want to open
with us, you can apply online, over the phone, or
by filling out an application. Deposit accounts do
have a minimum opening amount of $100 and CDs have
a minimum opening amount of $1000. Please visit our
homepage at www.farmbureaubank.com
and click on “products/services” and then
click on the type of product you are interested in. |
Bill Pay
To pay your credit card online, please log into your account at http://www.farmbureaubank.com/ibanking/login_secure.asp and click on the "Credit Card Center" button. After your credit card appears in the new window, select "Account Transactions" from the top menu bar and then choose "Bill Payment."
|
Vehicle Loans
The address for
vehicle loan payments:
Farm Bureau Bank
PO Box 33427
San Antonio, TX 78265-9865
|
|
|
|
|
 |
Equal Housing Lender. Farm Bureau Bank is an Equal Opportunity Employer.